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Common FAQs


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The WHOIS domain database is a listing of all registered domains, and is regularly used for various legal purposes. Network administrators use the WHOIS lookup to identify and fix problems. For instance, WHOIS information can be used to check domain name availability, identify trademark infringement, and keep domain name registrants accountable. 

WHOIS verification can even be utilized to combat spam or fraud, as administrators can track down registrants who post illegal content or participate in phishing scams. In addition, the agreements from the International Corporation for Assigned Names and Numbers (ICANN) protects domain registrants by prohibiting the use of WHOIS listings for marketing or spam purposes, including high-volume, automated queries against a specific registrar or registry system (unless such queries are done with the intent to manage domain names).

Using our WHOIS lookup tool is easy. You can simply enter the domain name whose information you’d like to view into the search field on the WHOIS main page. You can retrieve key data about a domain in this way, including availability, domain owner lookup, and creation and expiration details. If you own multiple domains of your own, it can be helpful to download exportable lists from the tool in order to analyze large amounts of domains data.

Since registrants’ contact data can change, registrars such as must provide annual opportunities for domain owners to review and edit their WHOIS domain data. According to ICANN’s rules, refusing to update this information or providing false data can lead to the suspension or cancellation of domains. 

In addition, ICANN allows internet users to file complaints if they discover WHOIS domain name lookup data that is incorrect or incomplete. In such instances, registrars must correct and verify the data in a timely manner. Through this verification protocol, ICANN seeks to maintain the highest possible level of accuracy. 

It’s easy to update your WHOIS contact information in the Domain Manager of your account. It’s only takes a few simple steps, and you can update all your contacts at once, or just one at a time. It’s important to always keep your contact information up to date, both to comply with ICANN regulations and to make certain you’re receiving WHOIS correspondence at the correct email address. Also if you have a problem with this just by opening a ticket with our support, we will do it for you.

The Internet Corporation for Assigned Names and Numbers (ICANN) is in charge of all things related to a WHOIS lookup. The organization launched in 1998 because the internet had grown to a point where a formal organization was necessary to handle all the maintenance and procedures involved with keeping the world online. 

As of 2016, ICANN operates the WHOIS check free of oversight by any country and today exists as nonprofit corporation based in Los Angeles. ICANN is managed by a 16-member board with representation from all over the world. ICANN also receives input from numerous internet-related organizations, such as communications providers. 

Stage 1 – Expired: (1 to 45 days):

The domain has expired and the Registrant’s rights have lapsed. During this period the domain is placed “on-hold”.

The domain will cease to work (i.e. point to a website or run email services)

Sometime’s the Registrar “parks” the domain so visitors to the domain will see a “Domain Expired” web page which often includes pay-per-click advertising links.

Registrars can choose to keep a domain in this stage between 1 to 45 days.  Most Registrars use between 28 and 45 days for their Expired status. A domain name in the Expired status can still be renewed quickly and inexpensively for the cost of a one year registration.

Stage 2 – Redemption Grace Period  (30 additional days)

If the domain has still not been renewed it moves from the Expired stage to the Redemption Grace Period (RGP).  This will be for 30 additional days after the EXPIRED stage.  This 30-day period is controlled by ICANN and cannot be changed.  Once a domain falls into RGP it becomes much more expensive to retrieve and renew.  As Stage 1 (Expired) can be 1 to 45 days, the total number of days for Stage 2 (RGP) after the renewal date can be 30 to 75 days.  A domain cannot be renewed after Stage 2 (RGP)

Stage 3 – Pending Delete (5 additional days)

If the domain has still not been renewed after Stage 2 (RGP) it enters the third and final stage Pending Delete.  At this point the domain cannot be redeemed or renewed.

This stage lasts 5 days.  After five days the domain name will be released to the public and anyone can register the name. You might be lucky and try to register it just after it is released. However there is no guarantee that the domain may be snapped up by someone else using one of the many “back-order” companies.

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