Legal notice and terms of service

Last updated: 10 November 2026. This translation is provided for convenience; the Spanish version prevails.

1. Website owner (legal notice)

In accordance with article 10 of Spanish Law 34/2002 on Information Society Services (LSSI), this website and the services contracted through it are provided by Gianni Hernandez Barker, self-employed, NIF 45852355S, address Rúa Mozart 2, 1º B, 15008 A Coruña, Spain, trading as Byron-Butler. Contact: info@byronbutler.com.

2. Who these terms apply to

Our services are designed for shops, professionals and companies. If you contract for your business or profession, you are a business customer. If you contract as a private individual, outside any business or profession, you are a consumer and also have the rights granted by Spanish consumer law (Royal Legislative Decree 1/2007). You must be an adult to contract.

3. What we do

  • Free diagnosis: we review your website and how you work today and send you your score, your 3 priorities and a fixed price. It's free, commits you to nothing and is yours even if you don't continue with us.
  • Setup: design and launch of your website and management panel, with your data, plus a session to show you how to use it.
  • Monthly plan: hosting, maintenance, daily backups, support and the monthly report with your numbers.
  • Extras: optional modules (for example online deposits, vouchers or online sales) with their own fee.

Before starting you receive a quote with the scope, timeline and price. The contract is formed when you accept it in writing or by email, or when you pay the first invoice. Prices on the website are indicative; the one that applies to you is the one in your quote.

4. What your plan includes

Each plan includes what is listed on the website and in your quote. Support replies within 1 working day. Anything outside the plan (new features, extra rounds of changes, fixing changes made by you or third parties, or resources beyond standard hosting) is quoted before doing it, at the hourly rate published on the website. We will never charge you for something you haven't approved first.

5. Your obligations

You agree to give us the information and access we need in good time, to publish only content that is yours or that you are allowed to use, to comply with the law in your business (prices, your website's legal texts, your customer service) and to use the service lawfully, without sending spam, publishing illegal content or trying to harm our systems or anyone else's. If a project is paused on your side for more than 30 days, we may invoice the work done so far.

6. Prices, payment and late payment

Published prices include VAT. Setup is paid as set out in the quote (usually half to start and half before launch). Fees are paid in advance at the start of each period. If you pay for the year in advance, you get 2 months free. If an invoice is still unpaid 14 days after its due date, we will remind you and may suspend the service; after 30 days we may end it. Spanish Law 3/2004 on late payment applies to business customers. We may change our fees with 30 days' notice; if you don't accept the change, you can cancel before it applies.

7. Intellectual property

Your content and your data are yours. You allow us to use them only to provide the service. Once setup is paid, the work made specifically for you (your design and your texts) is yours. We keep ownership of our tools, templates and the common base we use with all clients, and give you a free, indefinite licence to use it for as long as you need it for your website and panel. Unless you tell us otherwise, we may mention your business as a client and show non-confidential screenshots of your project; we remove them if you ask.

8. Data protection and data processing

We process your data as described in our privacy policy. When your website and panel store data about your customers (bookings, sign-ups, payments...), you are the controller and we are your processor (article 28 GDPR). In that role we undertake to: process that data only to provide the service and on your instructions; keep anyone who processes it bound by confidentiality; apply appropriate security measures (encrypted connections, daily backups, protected access); not subcontract without telling you (the hosting provider is a sub-processor); help you handle your customers' rights and meet your obligations; notify you without delay of any security breach; and, when the contract ends, return the data to you and delete it from our systems, unless the law requires us to keep it. You undertake to have a legal basis for that data and to inform your customers as the law requires.

9. Liability

We take all reasonable care to keep your website and panel running every day. With business customers we are not liable for loss of profits or indirect damage, and our total liability in any 12-month period is limited to what you paid us in that period. Nor are we liable for failures caused by third parties (payment, email or domain providers) or by causes beyond our reasonable control. None of this limits consumers' statutory rights.

10. Duration, cancellation and leaving

Fees have no lock-in: you can cancel whenever you want by writing to info@byronbutler.com, and the service continues until the end of the period already paid. When it ends, if you ask within 30 days, we give you an export of your data and work with your new provider so you can carry on without us. Cancellation and refund terms are in the cancellations and refunds policy. We may end the contract with 30 days' notice, or immediately if you seriously breach these terms and don't fix it within 7 days of our request.

11. Complaints

If something isn't right, write to info@byronbutler.com. We reply within 5 working days and aim to resolve it within 15. Consumers may also contact the consumer authorities and use complaint forms.

12. Use of this website

The information on the website is general and is not a binding offer. The reviews we show are genuine reviews published by our clients on Trustpilot; where shown in another language, the translation is ours and the original is available next to it. You may not use the website in ways that could harm it, such as attempting unauthorised access or introducing malicious code.

13. Changes to these terms

We may update these terms. If a change significantly affects you, we will give you 30 days' notice. The version in force is always the one published on this page.

14. Governing law and jurisdiction

These terms are governed by Spanish law. For business customers, the courts of A Coruña. If you are a consumer, those of your place of residence.